Operations Team Lead

AssetWorks

• Architected and built an internal AI agent platform on the Model Context Protocol: 16 specialized LLM agents coordinated by a custom semantic router (fine-tuned sentence-transformer embeddings with pgvector knowledge retrieval). It handled 10,000+ routed ops and engineering tasks in its first 12 weeks across deployment, cloud, CI/CD, and incident response.
• Cut FA-EAM change lead time by ~89% after launch. Customer upgrades dropped from ~27 days to under 3 days, and provisioning of new environments from ~12 days to ~1.5 days, declining every month after going live (DORA lead time for changes).
• Delivered 235 Ansible and CI/CD pipelines built by the agents and automated 213 customer upgrade deployments, eliminating ~426 hours of manual deploy work, across a fleet of 350+ servers serving 150+ government clients at 99.99% uptime.
• Designed multi-agent incident workflows that investigate and remediate across the fleet in a single session. They caught a bug that was deleting configuration on 32 servers and identified the root cause of a Windows Update and API regression that would otherwise take hours of manual log correlation.
• Lead a team of five; drove an observability rollout (OpenTelemetry and Observe) to reduce MTTR and mentor engineers through 1:1s, training, and knowledge sharing.

Backend Developer, Founder

EdventureTrek

• Founded and led development of an educational game focused on outdoor exploration and biodiversity.
• Designed custom taxonomy GPTs for plant and animal classification.
• Built Python/FastAPI backend with MySQL and event logging.
• Managed CI/CD on GCP with GitHub Actions and internal tooling.

Site Reliability Engineering Manager

AnswerRocket

• Led remote SRE team (4 reports); ran weekly syncs and architecture reviews.
• Expanded Ansible coverage across AWS, cutting manual deploy time by 15%.
• Supported SOC 2 audit by automating cloud environment validation.

Site Reliability Architect

OfficeSpace Software

• Led SRE hiring, onboarding and 1:1s for a 3-person team.
• Built Slackbot enabling teams to deploy customer instances in under 10 minutes.
• Reduced deploy times over 60% via CI pipeline (CircleCI, Puppet, Docker, Terraform).
• Migrated infrastructure from Rackspace to GCP, saving $60K annually.
• Owned production and staging infrastructure on GCP; managed OS patching, config management, release packaging, and automation with Puppet and Python.

Sr. Technical Consultant / Team Lead

Hewlett Packard

• Delivered Tier 3 support for HP Server Automation; mentored junior engineers.
• Automated workflows by developing Python scripts utilizing the HPSA API.
• Ranked #1 in team for customer satisfaction.

Information Systems | Bachelor's Degree

ITT Technical Institute

(Honors Graduate)

Delivery Driver / Wellness Check

Meals on Wheels Boulder

As a Meals on Wheels delivery driver, I got to enjoy great conversations with some of Boulder's greatest citizens.